Workshop 4 - repeat: Building a customer base for social enterprises

Workshop 4 - repeat: Building a customer base for social enterprises

Thursday 28th September 10:30AM - 12:00PM Vodafone Innov8, Dean’s Bush

We will discuss approaches, tools and techniques that social enterprise practitioners or supporters can use to identify new market opportunities and new customer segments. How best to go about this? How to develop or tailor your offering to new potential customers? How to remain competitive, track customer satisfaction and iterate accordingly? How to measure and report on the impact your customers are making?